Shipping policy

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All deliveries outside Gauteng, Outlying or Rural areas, please contact us for a quote.

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DELIVERY

1 The Supplier shall deliver the Goods to the Delivery Point or the Buyer shall collect from the Supplier’s Premises.

2 Delivery of the Goods shall be completed when the Goods arrive at the Delivery Point (subject to the Buyer’s right to refuse delivery in accordance with clause 5 or upon collection from the Supplier’s Premises.

3 Any dates quoted or accepted by the Supplier for delivery of the Goods are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by factors outside of its control, including a Force Majeure Event or due to the Buyer’s failure to provide the Supplier with adequate delivery instructions or any other instructions which are relevant to the supply of the Goods.

4 If the Goods have not been delivered by the date or, if relevant, by the end the time period given by the Supplier as the approximate date/period for delivery from time to time then, unless the delay is caused by a Force Majeure Event or the Buyer’s failure to provide the Supplier with adequate delivery instructions or any other instructions which are relevant to the supply of the Goods or the Goods have not been delivered to the Buyer for the reasons stated in clause 5 then the Buyer shall be entitled to give written notice to the Supplier requiring the Supplier to deliver the Goods within not less than 30 days following receipt of such notice, whereupon, if the Supplier fails to comply, the Buyer may terminate the Contract on written notice to the Supplier.

5 The Supplier shall use its reasonable endeavours to keep the Buyer reasonably informed of the anticipated time and date of delivery and the Buyer shall accept delivery of the Goods at the Delivery Point or the Supplier’s Premises, provided that it has received not less than 24 hours’ notice of such delivery. If it has received less than 24 hours’ notice then, unless the delivery is being made on the delivery date or within the delivery period specified in the Order or otherwise agreed between the Parties, then the Buyer may refuse to accept delivery if unreasonable to expect the Buyer to accept delivery on that date taking into account the Buyer’s ability to gain access to the Delivery Point or the Supplier’s Premises on that date and any material inconvenience to the Buyer in complying.

6 If the Buyer either fails to take delivery of the Goods delivered in accordance with clause 4 or if the Buyer fails to accept delivery of any of the Goods at the Delivery Point or the Supplier’s Premises (except in circumstances where it is reasonable for the Buyer to refuse to accept delivery as set out in clause 5, then the Supplier may store the Goods until delivery is effected and the Buyer shall be liable for all reasonable costs, expenses and loss incurred by the Buyer in connection with such failure including, without limitation, additional transport costs, storage costs and insurance costs.

7 The Supplier may deliver the Goods by instalments. Each instalment shall be invoiced and paid for in accordance with the provisions of the Contract and shall be a separate Contract. No cancellation or termination of any one Contract relating to an instalment shall entitle the Buyer to repudiate or cancel any other Contract or instalment.

8 The Buyer shall immediately upon receipt check the content of the Goods. On signature of the POD, the Buyer is deemed to have received the Goods referred to in the Order or any other delivery notice, without shortage or defect and the Buyer shall have no claim against the Supplier for non-delivery of, or shortages in the Goods. Should the Buyer fail to sign the POD or the Buyer vehicle leaving the point of delivery, the signature of a representative of the Supplier shall be prima facie proof that the Goods were delivered without defect or shortage.

9 Should delivery of any Goods not be accepted by the Buyer, consignee or party nominated by the Buyer to accept delivery, then the Supplier shall, in its sole discretion:

9.1 be entitled to store the Goods and any part thereof at no risk to the Supplier and at the expense of the Buyer; or

9.2 after obtaining a competent court order, sell the Goods in execution and retain the proceeds thereof as rouwkoop or as liquidated damages for the settlement or part settlement of the return and storage of the Goods.

NON-DELIVERY

1 The quantity of Goods as recorded by the Supplier on the proof of delivery signed by the Buyer shall be conclusive evidence of the quantity received by the Buyer on delivery unless the Buyer can provide conclusive evidence proving the contrary.

2 Any liability of the Supplier for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro-rata rate against any invoice raised for such Goods. The Supplier shall have sole discretion in deciding whether to replace Goods or issue a credit note in accordance with this clause 2.